Legal
Terms of Use
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By accessing and using the Tels Complex Care website (telscomplexcare.com.au), you agree to be bound by these Terms of Use. Please read them carefully. If you do not agree, please do not use this website.
1. About this website
This website is operated by Tels Complex Care Pty Ltd (ABN to be confirmed), a registered nurse-led disability and complex health support service preparing to commence operations in the Darling Downs region of Queensland on 1 January 2027. The website provides information about our planned services and allows enquiries and referrals to be submitted.
2. Not medical advice
The information on this website is provided for general informational purposes only. It does not constitute medical, clinical, or professional advice and should not be relied upon as such. If you have a medical emergency, call 000. For health concerns, consult a qualified health professional.
3. Accuracy of information
We endeavour to keep the information on this website accurate and up to date. However, we make no warranties or representations about the completeness, accuracy, or suitability of the information for any particular purpose. Service details, availability, and pricing are subject to change prior to our January 2027 launch.
4. Use of this website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not attempt to gain unauthorised access to any part of the website or its underlying systems, submit false or misleading information through our forms, or use the website to transmit harmful, offensive, or unlawful content.
5. Intellectual property
All content on this website, including text, images, logos, and design, is owned by or licensed to Tels Complex Care Pty Ltd and is protected by Australian copyright law. You may view and print content for personal, non-commercial use only. You must not reproduce, distribute, or use our content for any other purpose without our written permission.
6. Third-party links
This website may contain links to external websites for your convenience. We do not endorse or take responsibility for the content, privacy practices, or accuracy of any third-party websites. Accessing external links is at your own risk.
7. Limitation of liability
To the maximum extent permitted by law, Tels Complex Care Pty Ltd excludes all liability for any loss or damage arising from your use of this website, including reliance on information contained on it. Nothing in these terms excludes any rights you may have under the Australian Consumer Law.
8. Privacy
Your use of this website is also governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices.
9. Governing law
These Terms of Use are governed by the laws of Queensland, Australia. Any disputes arising from your use of this website will be subject to the exclusive jurisdiction of the courts of Queensland.
10. Changes to these terms
We may update these Terms of Use at any time. The current version will always be available on this page with the date it was last updated. Continued use of the website after changes are posted constitutes your acceptance of the updated terms.
11. Contact us
If you have any questions about these Terms of Use, please contact us through the Contact page on this website.