For families, participants and coordinators

Start a conversation with care.

Whether you are exploring support for yourself, someone you care about, or a person you work alongside, this is a simple place to begin.

Support worker listening during a conversation at home

Before you begin

A thoughtful first step

Share only what feels helpful

An initial conversation can begin with the broad picture. More detail can follow when it is appropriate.

Clear, respectful communication

We aim to make the next step easy to understand for participants, families, and existing supports.

Preparing for 2027

Tels Complex Care is planning to begin services in the Darling Downs from 1 January 2027.

For all enquiries

General enquiry

Use this form to ask about Tels Complex Care, our planned launch, or the approach we are preparing to offer.

For coordinators and professionals

Referral enquiry

Support coordinators and professionals can share an initial referral enquiry. We will respond as launch information becomes available.

Enquiries are welcome now