Tels Complex Care
Darling Downs · Open for Referrals
Complex care that truly sees the person
Tels Complex Care is a nurse-led support service launching in the Darling Downs in January 2027. We're now accepting referrals and pre-launch conversations.
Why Tels Complex Care?
Founded by Terry, a Registered Nurse with deep experience in complex health and disability support, Tels is built on a simple belief: every person deserves care that is safe, skilled, and deeply person-centred.
Nurse-led expertise
Every support plan is designed and overseen by a Registered Nurse, ensuring clinical safety and quality for participants with complex health needs.
Person-centred always
Your goals, your preferences, your life. We build support around the whole person — not just the diagnosis or the NDIS plan.
Local to the Darling Downs
We're part of this community. Our team understands the region, the services available, and the people who call the Darling Downs home.
Who we support
Tels Complex Care specialises in supporting NDIS participants with complex health and disability needs — people who require a higher level of clinical skill and coordination in their daily support.
- NDIS participants with complex health conditions
- People requiring nursing oversight in their support
- Participants transitioning from hospital or residential care
- Individuals with high support needs and their families
- Clients referred by support coordinators and allied health professionals
For support coordinators and allied health professionals
We understand the complexity of finding the right provider for clients with high support needs. We're here to make that conversation easy.
01
Reach out
Contact us to discuss your client's needs — no formal referral form required to start the conversation.
02
We connect
Terry will speak directly with you and, where appropriate, with the participant and their family.
03
We plan together
We develop a person-centred support plan that aligns with the NDIS plan and clinical needs.
Book a pre-launch conversation
We're available now to talk through your needs or your client's situation before we open our doors in January 2027. Reach out by phone or email — Terry will respond personally.
Prefer to submit a formal referral?
Go to the referrals page